Customer Information
Privacy Policy
Effective August 30, 2026
ABC Tote Rentals respects your privacy and is committed to handling customer information responsibly.
Information We Collect
When you request or make a reservation, we may collect your name, email address, telephone number, delivery and pickup addresses, requested rental dates, selected package, move information, and any notes or instructions you provide.
Payment information may be processed securely by our payment provider. Complete payment card details are not stored by ABC Tote Rentals.
How We Use Information
We use customer information to process and manage reservations, confirm availability, coordinate delivery and pickup, communicate about rentals, provide customer support, prepare invoices and payment requests, maintain transaction records, prevent misuse, and improve our services.
Service Providers
We may use trusted service providers for website hosting, reservation management, email delivery, payment processing, security, and other functions necessary to operate the service.
Information is shared only where reasonably necessary to provide those services or where required by law.
Data Retention
Information may be retained for as long as reasonably necessary to operate the business, maintain transaction records, resolve disputes, comply with legal obligations, and protect legitimate business interests.
Security
Reasonable administrative and technical measures are used to protect customer information. No internet-based system can guarantee absolute security.
Cookies
Our website may use cookies and similar technologies required for website functionality, booking sessions, security, preferences, and performance.
Your Choices
You may contact us with questions about information associated with you or to request reasonable correction or deletion where applicable.